We urgently need a weekend customer service administrator. Are you the one for us?

Are you looking for some weekend work or know somebody who is?  If so, read on...your answer may be here!

Simply Nectar is an award winning fruit juice and nectar brand.  There are eight drinks within the range and they are all free from pesticides, colours and refined sugars.  Simply Nectar is owned by What On Earth, a small, fun organic food company who has recently seen rapid growth.  Both companies are based in the same office so each brand is feeling the effects of the growth.  We are therefore urgently seeking a weekend customer service administrator to come in for four or five hours a day to help with orders and general admin work.  The candidate will need to be flexible as they may be required to work for a couple of hours on a week day - should the need arise. They should also be able to start immediately.

This is a permanent, part time role which involves a lot of customer service.  We therefore need somebody who is polite, confident, hard working and reliable.

Responsibilities of the role include:

• Receiving calls, taking messages
• Taking orders via phone, email & fax
• Processing production orders for the kitchen
• Arranging courier deliveries
• Loading sales orders on Sage
• Invoicing on Sage
• Raising credits on Sage Producing picking sheets for the warehouse dept
• Producing collection & delivery notes
• Allocating invoice weights for relevant products
• Managing customer service, including: handling complaints, referring relevant queries/complaints to relevant departments and tracking the aforementioned
• Filing of invoices
• General Administration, including letter writing, posting, emailing and other filing

Candidate requirements:

• Must be able to start immediately
• Must be able to work weekends with some flexibility for the weekdays
• Able to speak and write good English
• Previous Sage experience is preferred but not necessary
• Experience working in an office environment
• Ability to multitask, manage time and work autonomously
• Have good numeracy skills & pay attention to detail
• Ability to work under pressure
• Flexibility
• Good customer service skills

Pay & Hours:

• £6.50 per hour
• Starting at 10am (4-5 Hours per day)

If you are interested in the role please apply by sending your CV & covering letter to tara@whatonearth.co.uk for immediate consideration.  What on Earth Ltd is an equal opportunities employer.  Due to the high number of responses we receive we cannot guarantee that we'll be able to get back to everybody.  If you have not heard from us within 3 weeks please consider your application as unsuccessful.

We look forward to hearing from you.

Simply jobs,

Simply Nectar